Reputation Management Software

Reputation Management Software That Actually Tells You What's Happening

Stop reading reviews one by one. GleamIQ pulls every review from Google, Yelp, Facebook, and more, then uses AI to synthesize them into themes that tell you what's actually going on.

No contracts  ·  Cancel any time  ·  $99.99/mo

You're already getting reviews. The problem is they're everywhere.

Most reputation management tools show you a list. You still have to figure out what it means. GleamIQ figures it out for you.

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Reviews scattered across platforms

Google, Yelp, TripAdvisor, Facebook — your reputation is split across platforms you barely have time to log into. Reputation monitoring software should bring them together, not add another tab to open.

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No way to see patterns

Is the sizing complaint one angry customer or a trend across 40 reviews? Without reputation management tools that surface patterns, you're flying blind on decisions that affect your whole business.

Star ratings hide the real signal

A 4.1 average tells you nothing useful. A theme saying "wait times at Northside are mentioned in 34 negative reviews this month" tells you exactly where to act and why.

From scattered reviews to clear themes in minutes

Your reputation management platform should do the work. Here's how GleamIQ goes from raw reviews to actionable insight.

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Connect your sources

Enter your business name and city. GleamIQ automatically finds your Google, Yelp, and TripAdvisor listings and starts importing. Connect Shopify, Amazon, Facebook, and more from the sources screen in two clicks.

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AI finds the themes

GleamIQ's AI clusters every review by what customers are actually saying — across every platform simultaneously. Themes like "Staff Friendliness," "Wait Times," and "Cleanliness" emerge from your data automatically. Nothing to configure.

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Act on what matters

See sentiment trends per theme over time. Get alerts when negative reviews match your criteria. Generate a full AI insight report in one click. Know exactly which location needs attention this week — before it shows up in your star rating.

The reputation management platform built for businesses, not enterprise budgets

Other reputation management tools charge per location. GleamIQ charges per business — all locations included.

Platform Starting price Multi-location AI theme synthesis Review sources Setup time
Birdeye ~$299/location/mo × Per-location fee × No clustering Google, Facebook Days
Podium ~$399/location/mo × Per-location fee × No clustering Google, Facebook Days
Grade.us ~$110/mo Limited × No clustering Google, Yelp, Facebook Hours
✦ GleamIQ $99.99/mo — all locations ✓ All locations included ✓ AI theme clusters Google, Yelp, TripAdvisor, Facebook, Amazon, Shopify + more ✓ ~2 minutes

Prices are approximate and based on publicly available information as of May 2026. Competitor pricing may vary by plan and number of locations.

Everything in one reputation management platform

Every feature is included at $99.99/mo — no tiers to decode, no add-ons to figure out.

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AI Theme Synthesis

Every review you've ever received, grouped by what customers are actually saying — across Google, Yelp, TripAdvisor, Facebook, and more simultaneously. Powered by the same AI technology behind large language models.

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Multi-Source Review Sync

Connects to 10+ review platforms with automatic nightly sync. New reviews are assigned to existing themes immediately — your reputation monitoring stays current without any manual work.

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Sentiment Trend Tracking

See how each theme is changing over time — not just today's snapshot. A theme declining from positive to negative over 90 days is a warning signal weeks before your star rating moves.

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Location Comparison

Multi-location businesses see each theme scored by location — so you know which specific site has the wait time problem, and which ones don't. Filter down to any single location in one click.

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Alert Rules

Set rules to receive an email when reviews match your criteria — 1-star ratings, specific keywords, negative sentiment, or a particular platform. Know the moment something needs your attention.

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Scheduled Reports

Generate a full AI insight report with executive summary, per-theme narratives, sentiment charts, and representative customer quotes. Delivered to your inbox monthly or weekly — automatically.

One price. Every feature. All locations.

No per-location fees. No feature tiers. No surprises on your bill.

$99.99
per business / month — all locations included
  • All review sources — Google, Yelp, TripAdvisor, Amazon, Facebook, Shopify + more
  • Automatic review discovery — just enter your business name
  • AI-generated theme clusters across every platform
  • Sentiment trends over time per theme
  • Location-level comparison for multi-location businesses
  • Alert rules — email you when reviews match your criteria
  • Competitor intelligence — see where rivals fall short
  • Downloadable AI insight report (PDF)
  • Scheduled email report delivery
  • API access and webhooks

Start my plan — $99.99/mo

No contracts · Cancel any time

Everything you need to know

What is reputation management software?
Reputation management software helps businesses monitor, understand, and act on customer reviews across multiple platforms. It collects reviews from sites like Google, Yelp, TripAdvisor, and Facebook in one place, then surfaces patterns and themes so you can respond to issues before they damage your star rating. GleamIQ goes further by using AI to synthesize themes across every platform simultaneously — so you see what customers are actually saying, not just how many stars they gave.
How is GleamIQ different from Birdeye or Podium?
Birdeye and Podium aggregate reviews and show you a list. GleamIQ tells you what the list means. Our AI groups reviews into themes automatically — so instead of reading 400 individual reviews, you see that 47 are about wait times, 31 are about staff attitude, and wait time sentiment is declining at one specific location. No other reputation management platform offers cross-platform AI theme synthesis with location-level comparison at this price point. And unlike Birdeye (~$299/location) and Podium (~$399/location), GleamIQ charges per business — all your locations are included at $99.99/mo.
How many locations can I manage?
All of them, for one price. One workspace covers all your locations with no per-location fee. Reviews from every location flow into one view, and you can filter down to a single location at any time. If you manage multiple separate businesses as an agency or franchise operator, each business is its own workspace at $99.99/mo, with volume pricing available at hello@getgleamiq.com for 5+ businesses.
Which review platforms does GleamIQ connect to?
GleamIQ connects to Google, Yelp, TripAdvisor, Facebook, Amazon, Shopify (via Judge.me), Reviews.io, Airbnb, Google Play, and the Apple App Store. For service businesses with a Google Business Profile, setup takes about two minutes — enter your business name and city and GleamIQ finds and imports your reviews automatically.
How long does setup take?
About two minutes. Enter your business name and city — GleamIQ automatically finds your Google and TripAdvisor listings and starts importing reviews. You can connect additional platforms from the sources screen. Most businesses see their first AI-generated theme clusters within 10 minutes of signing up. No IT help needed, no long onboarding calls.

Ready to see what your customers are actually saying?

Connect your reviews in two minutes. AI themes surface automatically.

Start free trial

No contracts  ·  Cancel any time  ·  $99.99/mo